Why Us?

Using a combination of onshore and offshore capabilities, we provide each client with a low-cost alternative.

  • Small, routine claims (which generally comprise the majority of cases) are handled in our offshore claims center.
  • Complex and large size claims, as well as those requiring face-to-face contact with customers, come under the direct control of our team in the United States.

We use new business processes to maintain control while improving speed and responsiveness.

  • Systems have been designed to reduce indemnity leakage by flagging critical points and scheduling/tracking file audits.
  • End-to-end automated solutions reduce cycle time and maximize salvage and subrogation.
  • Web-based technology and our offshore capabilities allow claims to be handled around-the-clock.
  • Flexible services provide each client with the customization necessary to meet their unique needs.

Our staff is comprised of highly experienced marine claims adjusters.

  • This knowledge base is designed to achieve the best results for each of our clients.
  • Our team has built up a network of contacts with marine surveyors and other service providers around the globe, allowing them to handle claims with local support.

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