Using a combination of onshore and offshore capabilities, we provide each client with a low-cost alternative.
Small, routine claims (which generally comprise the majority of cases) are handled in our offshore claims center.
Complex and large size claims, as well as those requiring face-to-face contact with customers, come under the direct control of our team in the United States.
We use new business processes to maintain control while improving speed and responsiveness.
Systems have been designed to reduce indemnity leakage by flagging critical points and scheduling/tracking file audits.
End-to-end automated solutions reduce cycle time and maximize salvage and subrogation.
Web-based technology and our offshore capabilities allow claims to be handled around-the-clock.
Flexible services provide each client with the customization necessary to meet their unique needs.
Our staff is comprised of highly experienced marine claims adjusters.
This knowledge base is designed to achieve the best results for each of our clients.
Our team has built up a network of contacts with marine surveyors and other service providers around the globe, allowing them to handle claims with local support.